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Connect your website, booking journey and hospitality systems with the tools your business already relies on.

API Integrations for Hospitality Technology

Our technology is built to support connected hospitality operations. Whether you need to link your website with a booking engine, PMS, EPOS, CRM, email platform, payment gateway or specialist hospitality app, our integration approach helps reduce manual work, improve the guest journey and give your team a more joined-up view of performance.

Person using a laptop displaying the GuestNet dashboard interface at a desk surrounded by plants.

Bring your hospitality systems together

Hospitality businesses rarely operate from one system. Bookings, availability, payments, guest data, email marketing, vouchers, reviews and reporting can all sit in different platforms. Our API integrations help those systems work together, so your team can spend less time moving data between tools and more time improving guest experience and direct revenue.

Integrations we support

Booking engines and PMS systems

Connect your website with booking engines and property management systems to support availability searches, booking journeys, rate visibility and property-level content. This helps create a smoother path from inspiration to reservation while keeping operational data aligned with the systems your team already uses.

CRM and email marketing tools

Link guest enquiries, sign-ups and customer data with CRM and email platforms to support better segmentation, follow-up campaigns and marketing automation. From enquiry capture to post-stay communications, integrations can help turn website activity into more useful guest relationships.

Payment gateways

Support secure online payments through established gateway providers for vouchers sales. A connected payment journey can reduce friction for guests while helping your team manage transactions more efficiently.

EPOS

Connect EPOS systems with voucher redemption. This helps teams on the front-line reduce manual reconciliation to create a more seamless experience for guests.

Plug-and-play hospitality apps

We also connect with a range of off-the-shelf hospitality tools that can be added to your website or digital platform without a lengthy custom build. These apps can support areas such as reviews, guest feedback, upselling, voucher sales, enquiries, events, accessibility, chat, marketing and reporting.

Charming country hotel with large garden and pond

Why integrations matter

  • Reduce manual admin by cutting down duplicated data entry between systems.
  • Improve the guest journey with smoother booking, enquiry and payment experiences.
  • Support direct revenue growth by connecting websites, campaigns, vouchers and booking paths.
  • Give teams clearer visibility by helping data flow into reporting, CRM and marketing tools.
  • Scale across multiple properties with integrations that support group-level control and local flexibility.

Built around your setup

Every hospitality business has a different technology stack, so we start by understanding your current systems, your guest journey and what your team needs to achieve. From there, we can recommend the right integration route: an existing connector, a plug-and-play app, a supported API integration or a more tailored technical approach.

Your integration questions answered...

Common questions

We support integrations with booking engines, PMS platforms, EPOS systems, CRM and email marketing tools, payment gateways and a range of specialist hospitality apps. If a platform has a suitable API or supported integration route, we can review what is possible and recommend the best approach.

Ready to connect your systems?

If your website, booking engine, PMS, CRM, email platform or payment gateway are not working as closely together as they should, we can help you review the options and identify the best next step.