API Integrations for Hospitality Technology
Connect your hospitality website, booking journey and guest experience with the systems your business already relies on. Our hospitality API integrations can connect your booking engine, property management system (PMS), point-of-sale (EPOS), customer relationship management (CRM) platform, email marketing tools and payment gateway. A connected hospitality technology stack can reduce manual data entry, support direct bookings and give your team a clearer view of guest interactions.
Bring your hospitality systems together
Hotels and hospitality businesses rarely operate from one system. Room availability, reservations, payments, guest profiles, email campaigns, vouchers, reviews and reporting often live in separate platforms. Connecting your hotel website with your booking engine, PMS and CRM can help data flow between the tools your team uses, reducing duplicated admin and creating a smoother direct booking journey.
Integrations we support
Booking engines and PMS systems
Connect your website with booking engines and property management systems to support availability searches, booking journeys, rate visibility and property-level content. This helps create a smoother path from inspiration to reservation while keeping operational data aligned with the systems your team already uses.
CRM and email marketing tools
Link guest enquiries, sign-ups and customer data with CRM and email platforms to support better segmentation, follow-up campaigns and marketing automation. From enquiry capture to post-stay communications, integrations can help turn website activity into more useful guest relationships.
Payment gateways
Support secure online payments through established gateway providers for vouchers sales. A connected payment journey can reduce friction for guests while helping your team manage transactions more efficiently.
EPOS
Connect EPOS systems with voucher redemption. This helps teams on the front-line reduce manual reconciliation to create a more seamless experience for guests.
Plug-and-play hospitality apps
We also connect with a range of off-the-shelf hospitality tools that can be added to your website or digital platform without a lengthy custom build. These apps can support areas such as reviews, guest feedback, upselling, voucher sales, enquiries, events, accessibility, chat, marketing and reporting.
Why integrations matter
- Reduce manual admin: Cut duplicated data entry between your booking engine, PMS, CRM and other hospitality systems.
- Improve the guest journey: Make availability searches, reservations, enquiries and payments more seamless.
- Support direct booking revenue: Connect your hospitality website, marketing campaigns, vouchers and booking paths.
- Improve reporting visibility: Bring booking and guest data into analytics, CRM and email marketing tools.
- Scale across properties: Support multi-property operations with group-level oversight and local flexibility.
Built around your setup
Every hospitality business has a different technology stack. We start by reviewing your website, booking engine, PMS, CRM and other existing platforms, alongside the guest journey and your team's operational goals. Then we can recommend an appropriate route, whether that is an existing connector, a plug-and-play app, a supported API integration or a tailored approach.
Your integration questions answered...
Ready to connect your systems?
If your hospitality website, booking engine, property management system (PMS), CRM or payment gateway are not working together as closely as they should, we can help review your integration options. Let's identify practical ways to simplify operations and improve the direct booking journey.