About us

Clockwork Marketing is a hotel and hospitality marketing specialist with over 30 years of experience in hospitality. Think of us as a bolt on marketing department with 25 people working tirelessly to grow your business. We understand the daily challenges and inner workings of hospitality too, so take away your marketing stress.

Clockwork is an independent agency but we work with well-known hospitality businesses across the UK, from prestigious boutique hotels to national chains, and everything in between. We're a Google Partner and collaborate with local tourism bodies, media and events organisations, as well as the best booking engine suppliers available.

As a B Corp company, we strive to use business as a force for good - for people, planet and profit. Whatever the size and scope of your hospitality business—we know how to help you thrive.

Expect to feel important at Clockwork
Because you are. We don’t hide management in meetings or leave you with someone you’ve never met once the ball is rolling. We introduce everyone working on your account from the get-go, and they will always be available to you through your dedicated account manager. It’s disheartening to call up an agency and not have one point of contact. Nothing is lost in translation with Clockwork.
It's a genuine team effort
We work collaboratively, bringing distinct skills from across our agency, paving the future of your brand and business.

Sometimes our revenue manager gets involved, analysing your revenue data and developing a pricing strategy. Other times a designer and marketing consultant may be required to shape your brand, or a data analyst to set up conversion tracking correctly.

You’ll have a single account manager as a key point of contact, but also a strong and familiar wider marketing team.

Meet the team
Being a B Corp
We are delighted to be part of the global B Corp community and commit ourselves to high standards of social and environmental performance, transparency, and accountability.

We are acutely aware of the part we play in promoting tourism and its impact on the environment and local communities and we are striving to become a more sustainable business for people, planet, and profit.

B Corp Certification is granted by global, not-for-profit, B Lab, an independent organisation that defines the highest standards for social, environmental and governance best practice for businesses. B Corp is a rigorous certification process that examines every part of our business and our responsibilities to all our stakeholders. See our Impact Report to see how we're changing the way we do business.

Dinner and wine on table with bunch of wildflowers

Hospitality in a changing world

The values of society are changing.

People are concerned about the welfare of our planet in a way unseen before. Environmentalism and ethical consumption are playing a big part in their lives. However, our industry has a large carbon footprint and social media aestheticism is causing overtourism in flagship cities and beauty spots around the globe.

As we move into a new era, we must begin to think of hospitality differently, luxury and price alone will not entice tomorrow’s guests. They will expect a reciprocation of their green values and will hold businesses to high moral standards. Tourism will need to evolve too.

Pioneering approach

Bringing money into an economy won’t be enough—it will have to be sustainable, or ideally beneficial.

Whilst none of us can act directly on global issues, we can act locally and make sure we continue to change with the times. We’ve taken a step by joining Travel by B Corp. This is a small move, but we are also looking beyond this to the future of our sector.

We want to support regenerative tourism projects enhancing communities and ecological health and encourage others to do the same.

We believe this pioneering approach is essential for the longevity of the hospitality industry and the greater good of our planet. The new paradigm is about giving, not taking.

As hospitality marketing experts we understand the importance of working with other industry leaders. Through our strong partner relationships and networks we share our insights, experience and exclusive discounts to their members. Helping hospitality businesses to grow their direct bookings.

See partners